Privacy Policy

Effective December 1, 2026. This policy explains how Tom Mawhinney Consulting Inc., Calgary, Alberta, Canada, collects and uses personal information through clearlens.io, the Products sold there and our email lists (together, the "Site").

1. What we collect. What you give us: your name, email address, login details, organization and role if you provide them, and anything you send us.
   • Email lists: your email address when you join the Decision: Impossible podcast list or ask to hear about new keynotes.
   • Team packs: the names and email addresses of the readers the purchaser adds.
   • Payments: handled by our payment provider. We receive limited details such as whether a payment succeeded, the last four digits of your card and your billing country. We never see or store full card numbers.
   • Usage: the pages and Products you view, downloads, device and browser type, IP address and approximate location, collected partly through cookies.
2. How we use it. To run your account and deliver what you buy, process payments and prevent fraud, send service messages (such as receipts and download links), send the emails you asked for (such as podcast episodes and keynote releases), answer your questions, understand which Products are used so we can improve them, send marketing you can opt out of, and meet legal obligations.

   Marketing emails. We send marketing emails only with your consent, or where Canada's anti-spam law allows it (for example, for up to two years after you buy from us). Every marketing email identifies us and includes an unsubscribe link, and we act on unsubscribes within 10 business days.

3. Cookies and analytics. We and our providers use cookies to keep you signed in, remember preferences and measure how the Site is used. You can control cookies in your browser, though turning some off may affect how the Site works.
4. Sharing. We don't sell personal information. We share it only with providers who help us run the Site (hosting, payment processing, email and analytics), when the law requires it or to protect rights and safety, and with a buyer or successor in a business transfer. On team packs, the purchaser can see the names and emails of the readers they added.
5. Booking Tom. If you book Tom to speak or advise through tommawhinney.io, the booking is handled there under that site's privacy policy.
6. Retention. We keep personal information while your account is active and as long as needed to provide the Site, then only as long as required for legal, tax and accounting purposes, after which we delete or anonymize it. If you only joined an email list, we keep your address until you unsubscribe.
7. Your rights. Depending on where you live, you can ask to access, correct or delete your personal information, get a copy of it, object to or restrict some processing, and opt out of marketing at any time. Send requests to our privacy contact (section 13). If you're in the EU or UK, we process your information to perform our contract with you, to meet legal obligations, for our legitimate interest in running and improving the Site, and with your consent for marketing, and you can complain to your local data protection authority. In Canada, you can contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada.
8. Security. We use reasonable technical and organizational safeguards. No method of transmission or storage is completely secure. If a breach creates a real risk of significant harm to you, we'll notify you and the relevant regulator as the law requires.
9. Where your information is processed. We're based in Canada. Our main service providers store and process personal information in the United States: Kajabi (site, accounts and email) and Stripe (payments), plus PayPal if you pay with it. They may use their own sub-processors in other countries. They're allowed to use your information only to provide their services to us. You can ask our privacy contact (section 13) about these providers and how they handle your information. Where the law requires it, we rely on appropriate safeguards for these transfers.
10. Age. The Site is for adults working in professional roles and isn't directed to anyone under 18.
11. Links to other sites. The Site links to sites we don't control, including tommawhinney.io, tommawhinney.studio, Decision Index, Targeting Excellence, Amazon and Audible. Their privacy practices apply there.
12. Changes. We may update this policy. We'll change the effective date and, for material changes, tell you by email or on the site.
13. Privacy contact. Tom Mawhinney, Privacy Officer, is responsible for privacy at Tom Mawhinney Consulting Inc. and answers questions about how we and our service providers handle personal information. Email [email protected], or write to 1724 24A Street SW, Calgary, AB T3C 1J4, Canada.